Last Updated: January 2026

E888 Privacy Policy — How We Protect Your Personal Data

Your trust in e888 is our most valuable asset. This privacy policy clearly sets out what data we collect, why we collect it, and how it is kept safe. Take a moment to read it — it's your right to know.

Why does e888 keep your data safe?

Privacy is not just a policy for us — it is part of our culture

Military-Grade Encryption

Every piece of your information on e888 is protected with 256-bit SSL encryption — the same technology used in the banking sector.

Data is never sold

Your personal information is never sold to advertisers or third parties. e888 maintains an uncompromising stance on this.

Payment Information Masked

Your full bKash or Nagad number is never stored — only the last few digits are kept for verification purposes.

You're in control

At e888, you can view, correct, or request deletion of your stored data at any time.

No more than necessary

Once legal obligations are met, unnecessary data is deleted within a set timeframe. Retaining data beyond what is needed goes against e888's policy.

Clear Explanations in Bengali

This privacy policy is written in plain, straightforward English — not legal jargon. If anything is unclear, feel free to ask our support team.

256
bit SSL Encryption
0
Data Sale Incidents
24/7
Security Monitoring
7+
Years of Safe Operation

1What data do we collect?

From opening an account at e888 to your daily gaming activity — different types of information are collected at different stages. Below is a detailed breakdown of what is collected and when.

Data Type Where It Is Collected From Required?
Full Name Registration Form Yes
Mobile Number Registration & OTP Verification Yes
Date of Birth Registration Form Yes
Email Address Registration Form Optional
NID / Passport KYC Verification Process Mandatory for Withdrawal
Payment Information (Masked) Transaction Processing Yes
IP Address & Device Information Automatically logged Automatic
Betting & Gaming History During Platform Use Automatic
Cookies & Browsing Data Website & App Usage Automatic

E888 only collects information that is necessary to provide services, ensure security, and meet legal obligations. No additional data is ever requested.

2How Is Your Information Used?

Your data on e888 is used only for specific, defined purposes. No information is ever used beyond what has been approved.

  • Account Management: Verifying your identity, keeping your login secure, and handling account-related communications.
  • Payment Processing: Processing deposits and withdrawals accurately and maintaining transaction records.
  • Customer Support: Using the necessary information to resolve your issues quickly.
  • Security & Fraud Prevention: Detecting suspicious activity and maintaining the integrity of the platform.
  • Legal Compliance: Complying with licensing authority guidelines and maintaining required records.
  • Personalised Experience: Analysing your preferences and history to deliver relevant offers and recommendations.
  • Responsible Gaming: Monitoring gaming patterns to identify potential problem behaviour early.

E888 never shares your data with third-party companies for advertising or marketing purposes without your consent.

3Who may your data be shared with?

E888 handles your information with the utmost care. Data is only shared under the specific circumstances outlined below:

  • Payment Partners: Payment processors such as bKash, Nagad, and Rocket receive limited data solely to complete transactions. They operate under their own privacy policies.
  • Game Provider: Game providers such as Evolution and Pragmatic Play receive the necessary session data while a game is in progress.
  • Law Enforcement Agencies: Where required by a court order or legal obligation, information may be shared with the relevant authorities.
  • Investigative Authorities: To meet regulatory requirements in investigations involving money laundering or fraud.

Before engaging any third party, e888 ensures they adhere to the same standard of privacy protection. All of e888's partners are bound to safeguard your data.

Your data is never shared externally for any reason beyond those listed above. Your explicit consent will always be obtained before any data is shared for marketing or advertising purposes.

4Cookies & Tracking Technologies

The e888 website and app use cookies and similar technologies to enhance your browsing experience and ensure the platform functions properly.

  • Essential Cookies: Required for login sessions and security. The site cannot function properly without these.
  • Performance Cookies: Helps identify slow-loading areas of the site and improve overall performance.
  • Preference Cookies: Your language, theme, and other preferences are remembered so you don't have to set them up again next time.
  • Analytics Cookies: Anonymised data is collected to understand overall user behaviour.

You can manage cookies through your browser settings, though disabling them entirely may affect certain features. Cookie settings within the e888 app can be adjusted from the Account Privacy section.

5Data Protection Methods

E888 uses multiple layers of security to protect your data, covering both technical and operational safeguards.

  • 256-bit SSL/TLS Encryption: All data transmitted from your browser or app to e888's servers is fully encrypted.
  • Two-Factor Authentication (2FA): An additional OTP check at login ensures no one else can access your account, even if they know your password.
  • Data Masking: Sensitive payment and identity data is stored in masked form in our database.
  • Security Monitoring: An automated system monitors for suspicious activity around the clock, 24 hours a day.
  • Independent Audit: Regular third-party security audits are conducted.
  • Restricted Access: Only e888 staff members who require access are permitted to view specific data.

Never share your password or OTP with any e888 staff member. No e888 representative will ever ask for your password. If someone does, it is a scam.

6How long is your data retained?

E888 does not retain any data longer than necessary. Retention periods depend on the type of information and applicable legal requirements.

Data Type Retention Period Reason
Account Information Up to 5 years after account closure Legal & Regulatory Obligations
Transaction Records 7 years Financial Regulatory Compliance
KYC Documents 5 Years AML Regulations
Gaming History 3 Years Dispute Resolution & Audit
Login Logs & IP Records 1 year Security Investigation
Marketing Preferences Until consent is withdrawn Personalised Communication

Once the retention period expires, data is permanently deleted or anonymised so it can no longer be linked to any individual.

7What are your rights?

As an e888 member, you have important rights regarding your personal data. It is essential that you know and exercise these rights.

Right to Access Your Data

To find out what data e888 holds about you, submit a request to support. Full details will be provided within 30 days.

Right to Rectification

If any of your information is incorrect, you may request a correction. e888 will verify and update it accordingly.

Right to Erasure

You may request deletion of any data held beyond legal obligations.

Right to Restrict Processing

You may request that the use of your data be restricted for specific purposes, particularly in relation to marketing.

Right to Data Portability

You may request a download of all your account data in an organised format.

Right to Withdraw Consent

You may withdraw consent given for marketing or any optional purpose at any time.

To exercise these rights, reach out directly via live chat or support@e888-jit.com. e888 typically responds within 30 days.

8Protection of Minors

E888 is strictly not for anyone under the age of 18. We never knowingly collect any information from minors.

  • Age verification is carried out at registration, and accounts cannot be created if the applicant is under 18.
  • Age is re-verified during the KYC process.
  • If a minor's account is identified, it is immediately closed and all associated data is deleted.

If you suspect someone in your household under the age of 18 is using e888, please contact our support team immediately. We will take swift action.

9Privacy Policy Updates

E888 may update this privacy policy from time to time. Changes may be made in response to updates in the law, the addition of new features, or improvements to security.

Registered members will be notified in advance by mobile or email whenever significant changes occur. For minor updates, only the "Last Updated" date at the top of the page will change.

Continuing to use e888 after an update takes effect will be considered acceptance of the revised policy. If you disagree with the changes, you may request to close your account.

For any questions or concerns about this Privacy Policy support@e888-jit.com. Our Privacy Team will respond in Bengali.

Stay safe and get the best out of e888

Your data is secure, your privacy is guaranteed. Start gaming with confidence.

Want to know more?

Alongside this Privacy Policy, please also review our Terms & Conditions & Responsible Gaming pages as well. Together, the three documents form e888's complete terms of use.

FAQ

Straight answers to common privacy questions

After logging in to your e888 account, go to the "Account" or "My Profile" section — you will find "Betting History" and "Transaction History" listed under separate tabs. Betting History shows the date, match/game name, stake amount, and result. Transaction History shows the date, amount, method, and status for each deposit and withdrawal. You can also filter by a specific date or time period. The same steps apply on the mobile app. If any transaction appears missing or incorrect, reach out via live chat — our support team will assist you in full detail.

First, check that your internet connection is working. If the app won't open on Android, try restarting your phone. If that doesn't help, uninstall the old APK and download a fresh one from the e888 website — your account and balance will remain exactly as they were, only the app will be reinstalled. For issues on iOS, clear your Safari cache and remove the icon from your home screen, then add it again. If you see an "Update Required" message, make sure to update immediately — new versions include security and performance improvements. If problems persist, contact us via live chat with your phone model and Android/iOS version, and our technical team will resolve it promptly.
বাংলা